Graduate School
Harvard Kennedy School

Undergraduate School
Trinity University, Texas

Agency
Boston, Department of Innovation and Technology

Supervisor
Anne Schwieger, Broadband and Digital Equity Advocate

Mentor
Phil Puccia, Consultant and Rappaport Institute Advisory Board Member

Description of Fellowship
Kanika’s fellowship was at the City of Boston’s Department of Innovation and Technology, within the broadband and digital equity team. She worked on determining how to best use digital tools to address newly arrived refugees’ needs. This project involved interviewing diverse stakeholders and understanding the refugee services ecosystem in the city, researching best practices elsewhere, and proposing targeted interventions. She worked with direct service providers to ensure that any information tackled user needs. For her final deliverables, Kanika created an online repository of information and services for boston.gov, proposed short-term tactical interventions, and suggested long-term policy recommendations.